Has your company ever received a negative review on Yelp?
In 2015, if a consumer has a positive or negative experience with a business, they normally rush to Yelp to share a review. Unfortunately, often times consumers will share a negative review. This can certainly be frustrating to company especially if they do not believe it is fair assessment. Business owners also understandably feel that these reviews can affect their business’s reputation and may prevent new customers. While this does seem like a bad thing, a recent article from Search Engine Journal shares that there is actually an upside to negative reviews. Read the following article to learn four ways that negative Yelp reviews could actually help your reputation.
At YPM, we recognize that it takes time, effort, and expertise to help your reputation online and we are here to help. Our team takes the time to learn what you are doing currently and customizes a strategy to achieve your goals of driving more traffic to your website as well protecting your reputation online. Contact us to learn more about YPM’s digital marketing services.